FREQUENTLY ASKED QUESTIONS
Q: What does it cost to become a Travel Industry Rates member?
The annual subscription is just $47.00 AUD
Q: How do I become a member?
Once you have confirmed your eligibility you can sign up (see buttons below).
Q: Who is eligible for Travel Industry Rates?
Eligibility is open to current travel and event industry professionals. This includes travel agents, wholesale staff, airline employees, tourism board representatives, event planners and other verified industry partners. You can quickly check your eligibility using the button below.
Q: What do I receive as a member?
Members gain access to exclusive industry rates and FAM trips for hotels, tours, attractions and experiences worldwide. You’ll also receive regular updates on new offers, destination highlights and insider opportunities not available to the public.
Q: What is Save Elephant Foundation?
Save Elephant Foundation is a Thai non-profit dedicated to rescuing, rehabilitating and protecting elephants, supporting local communities, and promoting sustainable ecotourism.
With every Travel Industry Rates membership, we donate $5 AUD to help fund their vital work.
Q: How quickly can I access the rates after joining?
Instantly. Once your membership is approved and payment is processed, you’ll receive immediate access to all available industry rates on our platform.
Q: Do you offer rates for destinations worldwide?
Yes. We work with a growing network of global partners, allowing us to offer industry rates for accommodation, tours and experiences across multiple countries and regions.
Q: Do you add new deals regularly?
Absolutely! We’re continually sourcing and updating fresh industry offers so you always have access to new and exciting options.
Q: Can I cancel my membership?
Yes. You may cancel your membership at any time. Your access will continue until the end of your current billing period, and you will not be charged again.
Q: How do suppliers verify my eligibility?
Verification may include providing your work email, industry ID, IATA number, ABN/ACN, or other documents depending on your role. We only ask for what is required to confirm legitimate industry status.
Q: Do you store my payment information?
No. All payments are securely processed through our trusted third-party payment provider. We never store your credit card details on our servers.
Q: Can I recommend Travel Industry Rates to colleagues?
Yes! Many members share our service with colleagues and teams. Every eligible industry professional can sign up individually.
Q: Are all industry rates guaranteed?
Industry rates are offered based on availability and may vary according to each supplier’s terms and conditions. While we do our best to keep listings up-to-date, availability can change quickly—especially during peak seasons.
Q: Do you have a Facebook group I can join?
Absolutely! Join our private Facebook group to connect with other members, share tips and discuss all things industry rates: Travel Industry Rates Facebook Group